Terms & Conditions

Welcome to BDub Atelier. By placing an order through our website, you agree to the following Terms and Conditions.

1. About Us

BDub Atelier is an online store offering curated Botswana-inspired apparel, accessories, keepsakes and home goods.

2. Orders

All orders are subject to acceptance and product availability.

Once an order has been placed, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel an order where necessary.

3. Pricing

All prices displayed on the website are shown in the selected currency and may include applicable taxes where required.

Shipping charges are calculated during checkout and displayed before payment is completed.

4. Payment

We accept secure online payment methods offered through our payment providers.

Orders will only be processed after successful payment.

5. Print-on-Demand Products

Most products are made specifically for you after your order is placed.

Because items are produced to order:

• Processing times may vary.

• Colours may appear slightly different due to screen settings.

• Minor variations in print placement may occur.

6. Shipping

Delivery estimates are provided for guidance only and are not guaranteed.

Delivery times may vary due to customs processing, courier delays, holidays, or circumstances beyond our control.

Customers are responsible for providing accurate delivery information.

7. Returns & Exchanges

As our products are made to order, we generally do not accept returns or exchanges for:

• Incorrect size selection

• Change of mind

• Personal preference

However, if you receive:

• a damaged product,

• a defective product, or

• the wrong item,

please contact us within 14 days of delivery with photographs of the product and packaging.

Where appropriate, we will arrange a replacement or refund.

8. Intellectual Property

All artwork, logos, photographs, graphics, product designs and website content are the intellectual property of BDub Atelier and may not be copied, reproduced or used without written permission.

9. Product Images

We make every effort to display products accurately.

Actual colours may vary slightly depending on your screen or device.

10. Limitation of Liability

To the fullest extent permitted by law, BDub Atelier shall not be liable for indirect, incidental or consequential damages arising from the use of our products or website.

11. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of Botswana.

12. Contact Us

If you have any questions, please contact:

Email: hello@bdubatelier.shop

Terms & Conditions